All Nitroheat products (except heated hoses) are warrantied for 2 years (24 months) against defective components.
Heated hoses are warrantied for 1 year (12 months)
Additional/extended warranties are available – discuss with your distributors.
Nitroheat will accept returns on any product that is defective on receipt. Defective products will be exchanged within 48 hours of receipt of defective units.
An RMA (return merchandise authorisation) must be requested before any item is returned. The RMA number must accompany any returns.
All returns for credit will bear a 20% restocking fee.
Any components that are found to be damaged in returned equipment will be for customer’s account